Terms of Use and Privacy Policy of Rudi AI Chatbot

The Terms of Use, Privacy Policy, and all other policies appearing on the website rudi.animuz.ai or any other online channels designated by Rudi constitute the terms and conditions that users ("you" or "the user") must accept prior to accessing and using Rudi’s website, services, applications, and tools. The Privacy Policy and other policies of Rudi AI Chatbot form an integral part of this Agreement. Rudi AI Chatbot operates under the laws and jurisdiction governed by the Ministry of Digital Economy and Society of Thailand and complies with relevant policies and regulations of partner platforms such as Meta (Facebook, Instagram), LINE, Lazada, and other channels. By accessing or using Rudi AI Chatbot through any channel, you acknowledge that you have read, understood, and fully accepted this agreement. If you do not agree with any part of these terms or conditions, please refrain from using the service.

• Introduction

  This agreement is a legal contract between Datability Co., Ltd. ("we" or "the service provider") and the user ("you" or "the user") regarding the use of the Rudi AI Chatbot system through the website and platforms designated by the company. By clicking “Accept” or using the system, you agree to be bound by all the terms stated herein. If you do not agree to these terms, please do not use our services. The service provider reserves the right to modify, revise, or terminate these terms at any time without prior notice. Any changes will take effect immediately upon publication on the website.

• Use of Services

  You must provide accurate and complete information in the registration form to activate your Rudi AI Chatbot account, including your own confidential email address and password. You are responsible for maintaining the security of your account and password, as well as for all activities that occur under your account. Rudi AI Chatbot reserves the right to refuse registration or terminate a user account at its discretion without prior notice. Rudi AI Chatbot utilizes advanced artificial intelligence (AI) and natural language processing (NLP) technologies to enhance the user chat experience and automate responses. However, despite continuous development, the AI Chatbot may still produce inaccurate or misleading information in certain cases. Users should verify any information received from Rudi AI Chatbot before using it in practice. If incorrect or unsatisfactory data is found, please input new information, create new question-answer (QA) pairs, or adjust the system data for improved accuracy. Rudi AI Chatbot assumes no responsibility for the accuracy of the information or any consequences resulting from the use of such data. Users are solely responsible for exercising judgment and verifying the information before making any decisions or taking any actions based on such information.

• Transactions and Payments

  Users (“you”) may pay for Rudi AI Chatbot services via credit card or supported online payment channels. The system utilizes Stripe as its payment gateway to ensure secure and convenient transactions. Once payment is successfully completed, you will be granted access rights based on the selected service package. Details regarding pricing and billing cycles are as specified on the Rudi AI Chatbot website or in specific agreements (if applicable). Rudi AI Chatbot does not offer refunds or transfers of payment to users unless explicitly stated as a special case in the refund policy or in a specific agreement, which will be subject to the specified terms and conditions.

• Permission to Contact You

  You agree and consent to allow Rudi AI Chatbot to contact you via phone number, email, or other communication channels you have provided for the purpose of payment notifications, service updates, customer support, or promotional offers regarding other Rudi services. Such communications will be conducted in accordance with the company’s privacy policy.

• Prohibited Uses

  You are not permitted to use Rudi AI Chatbot for any of the following purposes:

  • Engaging in illegal activities or exploiting/harming children in any form
  • Creating or distributing content that promotes hate, harassment, violence, or discrimination against individuals or groups
  • Developing, distributing, or using malware, harmful code, or software intended to damage systems
  • Performing actions that pose a high risk of physical harm, such as developing weapons or attacking critical infrastructure
  • Creating content that encourages or incites self-harm, eating disorders, or violent behavior
  • Conducting high-risk financial activities such as Ponzi schemes, automated credit decisions, or fraud
  • Deceiving others, posting fake reviews, spreading false information, or creating illegal adult content

• Privacy and Data Security

  We are committed to protecting the privacy and data security of our users. Conversations within Rudi AI Chatbot may be reviewed by our team to improve the system. Please refrain from sharing unnecessary personal information during AI chatbot interactions and/or when submitting support requests. The service provider will collect, use, and protect your information in accordance with the Personal Data Protection Act (PDPA), and will not disclose your data to third parties without your consent, unless required by law. Users have the right to request access to or deletion of their data. For inquiries or to exercise your rights, please contact kat@meetrudi.com